How to: Decline an application

After logging in as an ETS administrative user:

  1. Left-click the “Pending Applications”, “Pending Subscriptions”, or “Pending Renewals” submenu item from the E-commerce menu on the right column of the screen.
  2. Left-click on the name of the applicant whom you would like to decline.
  3. Left-click the button labeled “Deny application.” The applicant will be notified via e-mail of their application rejection. *
  4. • If you would like to customize the message the applicant receives after their application is denied, visited